Privacy Policy

Last updated: 14.06.2023

Thank you for visiting the official website of Heilung. The website is hosted in Europe, specifically in the Netherlands, with worldwide accessibility. We value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and disclose information when you interact with our website and explains your rights regarding the information we collect from you.

Information We Collect

1.1 Personal Information:

When you visit our website, you may voluntarily provide certain personal information, such as your name, email address, and other contact details. We collect this information when you sign up for our newsletter, make a purchase, or engage in other interactive features of our website. We use this information to communicate with you and provide you with the services you request.

1.2 Automatically Collected Information:

As you browse our website, we automatically collect certain information about your visit. This may include your IP address, browser type, device information, and other technical data. We collect this information to understand how users interact with our website, analyze trends, and improve its performance.

1.3 Tracking Technologies:

We utilize AEG pixel (or similar tracking technologies) to collect information about your activities on our website. This includes pages visited, links clicked, and other interactions. The data collected through the AEG pixel is anonymized and does not directly identify you. We use this information to analyze user behavior, enhance user experience, and improve our website’s functionality.

Use of Information

We use the information collected for the following purposes:

2.1 Communication:

We may use your personal information to communicate with you, respond to your inquiries, and provide you with updates about Heilung, including news, tour dates, and special offers.

2.2 Website Improvement:

The information we collect helps us understand how users interact with our website. We analyze this data to improve our website’s content, layout, and functionality, ensuring a better user experience for our visitors.

2.3 Marketing and Promotions:

We may use your information, including the data collected through the AEG pixel, to deliver personalized advertisements and promotions related to Heilung. These may be displayed on our website or on third-party websites.

Data Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Third-Party Service Providers:

We may engage trusted third-party service providers to assist us in operating our website and providing services to you. These service providers have access to your information only to the extent necessary to perform their tasks on our behalf and are obligated to handle your data securely and in accordance with applicable privacy laws.

3.2 Legal Compliance and Protection:

We may disclose your information if required by law or in good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, investigate fraud, or ensure the safety of our users.

International Data Transfers

As our website is accessible worldwide, your information may be transferred to and stored on servers located outside your country of residence. By using our website, you consent to the transfer of your information to these international locations, which may have data protection laws that differ from those in your jurisdiction. However, we will take all necessary measures to ensure that any international transfers comply with applicable data protection laws and adequately protect your personal information.

Your Rights

You have certain rights regarding the personal information we hold about you. These rights may include:

5.1 Access and Correction:

You have the right to access and update your personal information. If you would like to exercise this right, please contact us using the information provided at the end of this Privacy Policy.

5.2 Data Portability:

You have the right to request a copy of the personal information we hold about you in a structured, machine-readable format.

5.3 Objection and Withdrawal of Consent:

You have the right to object to the processing of your personal information for certain purposes, such as direct marketing. You may also withdraw your consent to our collection and use of your information at any time.

Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at We will strive to address your inquiries in a timely and satisfactory manner.